Returns Policy
Last updated: January 2026
At Acler, we strive to provide you with high-quality products. However, if you're not completely satisfied with your purchase, you can use our returns policy as described below.
Return period
You have the right to return your order up to 14 days after receipt without giving any reason.
Return Policy
To be eligible for a return, the product must:
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To be unused and unworn
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To be in original condition
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Must be provided with original labels and packaging
Items that are damaged, appear worn, or are returned incomplete may be refused.
Exceptions
For hygienic reasons, certain items, such as accessories that have direct contact with the body, cannot be returned if the seal has been broken.
Return procedure
Would you like to return an item? Please contact us within the return period via:
E-mail: info@acler.nl
After receiving your return request, you will receive further instructions.
Return costs
You will be responsible for paying for your own return shipping costs, unless the product is defective or incorrectly delivered.
Refund
After receipt and inspection of the return shipment, the purchase amount will be refunded within 14 days via the original payment method.
Swap
Would you like to exchange an item? Please contact us at info@acler.nl We are happy to help you.
Contact
Acler
E-mail: info@acler.nl
Phone: +31 6 81050948