Shipping Policy

Last updated: January 2026

At Acler, we strive to process and ship your order carefully and as quickly as possible.

Shipping areas

We currently ship orders within the Netherlands . Expansion to other countries may occur in the future.

Processing time

Orders will be processed within 1–2 business days after receipt of payment.
Orders placed on weekends or holidays will be processed the next business day.

Delivery time

The estimated delivery time within the Netherlands is 2–4 working days after shipment.
Please note that delivery times are indicative and may vary due to external factors.

Postage costs

Shipping costs are clearly displayed during the checkout process before the order is completed.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with, if available, a tracking number to track your package.

Not home or delayed

Acler is not responsible for delays caused by the carrier or for deliveries that cannot be delivered due to incorrect address information.

Damaged or missing orders

If your order arrives damaged or is incomplete, please contact us within 48 hours of receipt at info@acler.nl , so that we can resolve this for you.

Contact

Acler
E-mail: info@acler.nl
Phone: +31 6 81050948